Food and mobility as a service

AVA is an AGV enabled service platform offering passengers personalised, high quality meals throughout their journeys across different transportation modes. The vision of a seamless delivending infrastructure was developed based on current trends in nutrition, consumption, behaviour, mobility and connectivity.

Info

CLIENT

Self-initiated project

YEAR

2020

SECTOR

Travel

DISCIPLINE

Service design
Digital design
Industrial design
Transportation design

AVA, providing tailored dining experiences on the go, offering passengers personalised, high quality meals.

Healthy and convenient food delivery for passengers.

Our world is growing faster and more and more networked. We are connected 24/7, and always „on the move“. Mobility determines our lives more than ever. However, despite all the technical innovations, we have not yet been able to adequately supply ourselves on the way. Selection, quality, freshness and variety left something to be desired. AVA is an intermodal platform which enables travellers to access a variety of fresh, quality food throughout their whole travel chain across all different modes of transportation.

People are different, so are their food preferences.

AVA’s individual framework of food preferences and constraints supplements base information like age, gender and weight. Beyond food-related information, the preferences and constraints regarding the eating place enable a tailored and holistic dining experience. Consumption data like portion size or side-orders supports the customization of meals. An individual intra-day and long term nutrition tracking assists with healthy and varied personal nutrition. Ahead of its time AVA’s menu supports alternative ways of nutrition. Over time it learns what you physically need from food and how you want to experience it.

A deli-vending infrastructure keeps food fresh and ready to be picked up.

AVAs infrastructure of highly automated and connected delivery services and vending machines bridges the temporal and physical distance between food sources and mobile eating places. AVA is an intermodal solution to passengers dining desire and operator demands. With its cooling and heating capabilities, the delivending infrastructure can buffer temporal imprecision both in the food preparation value chain and the individual route. It is built around four distance levels: regional, campus, intra vehicle/last meter and eating table. Informed by real-time data the system is the evolution of stock based supply to on-demand preparation.

Modular delivending infrastructure

AVA matches own and external food sources dynamically to passenger routes and individual preferences. Mobile food demands to rethink recipe composition and plan around supply and demand. Ingredient intersections ease the production process and reduce food waste right from the start. Classical kitchens are replaced by centralized prep. factories. External food sources complement AVA’s specialised offer and help to shorten supply chains especially in rural areas.

“The intersection of artificial intelligence and digital services offers completely new forms of hospitality: Personalized catering services will become a decisive factor when choosing between different travel options. The AVA concept gives us a glimpse into the future.“



Helmut Ramsauer, Business Transformation Expert

Mobile mealmatching

The food and mobility elements of a mobile dining cloud can be matched with two degrees of freedom: route-to-food or food-to route. Mobile mealmatching balances dining desires and the capabilities of a mobile dining cloud. Beyond enabling a premium dining experience, mobile mealmatching provides opportunities for all parties involved. It supports demand bundling, improved demand forecasts for food sources and collective transport of food or people. Demand management can balance between peak times and times of weak demand.

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